How Can We Help You?

If you’re having an issue with or have a question about your online order and would like to talk with someone, please call:

866-530-5199

You may also contact us online:[email protected]

Customer Service Center Hours: Monday – Friday 8am - 5pm

Our Customer Service Center staff will be happy to assist you with any questions. Please have your purchase order number, membership number and any pertinent information (Item name, manufacturer, model #, etc) available when you call.

Some Frequently Asked Questions (and answers!)

You may have some other questions. Here are some of the most common ones we get at Bi-Mart. And, if you still have questions after reading this, contact us anytime. We’re happy to help.

• Can I have my purchase delivered?

Right now, we only have pick up in store. Your purchase can be picked up at any Bi-Mart store.

•What about sales tax?

Sales tax is applied based on the state or locale where you are picking up your order.